Arik Air Unveils New Mobile Booking App To Boost Customer Experience
Arik Air has unveiled a new mobile booking app to further boost customer experience.
According to a statement, the new mobile app makes booking, boarding, accessing products and services by Arik Air easy and convenient.
The airline said, “The app, which is personalised to the customer, gives passengers instant access to the information they need, when they need it all the time. This user-friendly service allows the booking of tickets up to three hours before flight departure, and can accommodate any last-minute travel plans.
“The features of the mobile app include booking and paying for a flight; managing booking; online check-in; access to frequent flyer programme; flight status and many other useful features. Free to download on Google Play Store and IOS App Store, the app presents consumers with an intuitive, easy-to-use interface.”
Arik Air’s Chief Executive Officer, Capt. Roy Ilegbodu, said the airline was proud to introduce the app to its customers.
“This is another in the series of innovations aimed at positioning Arik Air as a truly customer-friendly airline. We believe that this will improve customer interaction with our airline, while boosting customer experience,” he said.