NIN-SIM Linkage: Airtel Loses Revenue

Telecommunications operator, Airtel Nigeria, has lamented revenue loss over the non-compliance by its customers to the NIN- SIM linkage directive by the Federal Government.
The company said 8.5 million among its 44.4 million active customers have yet to comply with the directive, thereby resulting in revenue loss.
The parent body of the company, Airtel Africa revealed this in its financial report for the year-end March 2022.
The report read, “As of the end of April 2022, we have collated NIN information for 35.9 million active customers. Outgoing voice revenues for those active subscribers who have not yet linked their NIN with their SIM amount to around 7 percent of total revenues from Nigeria, and around 3 percent of total revenues for the Group.
“However, our experience of adopting similar procedures in other countries suggests that SIM registration is accelerated, and some SIM consolidation is likely to occur in response to implementation, potentially reducing any financial impact.
“As of the end of the year, Airtel Nigeria had an active customer base of 44.4 million and posted revenue of $1.878 million. We continue to work closely with the regulator and impacted customers to help them to comply with the registration requirements, making every effort to minimise disruption and ensure affected customers can continue to benefit from full-service connectivity as soon as possible; in line with our aim to drive increased connectivity and digital inclusion across Nigeria.”