Tech giant and owner of leading social media platforms, Meta, is partnering with Telecommunications Company, MTN Group to significantly enhance the quality and reliability of voice and video calls on real-time app, WhatsApp.
According to MTN, the collaboration spans its 12 markets and aims to elevate user experience through smarter, more efficient network performance.
The initiative focuses on optimizing how mobile networks and real-time calling apps interact, resulting in more stable and high-quality calls. Since 2024, MTN and Meta’s engineers have worked together to identify performance gaps and deploy targeted network upgrades using data analytics and extensive testing.
Nigeria is the first country to roll out these enhancements, and early results show a 50 per cent improvement in key performance indicators, signalling a major boost in user experience for MTN Nigeria customers.
Commenting on this, Yahaya Ibrahim, CTO of MTN Nigeria said, “This rollout underscores our commitment to delivering innovative digital experiences. We’re excited about the improvements our users are already seeing in call quality.”
Meta’s head of Network Ecosystems Engineering, Diego Marí, added, “This partnership demonstrates how we can deliver superior real-time communication while continuing to optimize network efficiency.”