Customer

First Bank of Nigeria has launched the second season of its Cash Out promo meant to reward users of FirstMobile, its mobile banking solution. According to the bank, the FirstBank Cash Out Promo 2.0 scheduled to run till March15…

To lessen the impact of the ongoing socio-economic crisis, MultiChoice has announced that it will be rewarding DStv and GOtv subscribers, who are fully paid up on their subscriptions with an upgrade to the next higher package at no…

Growing pains are part of the deal, of course, but miring yourself in tech details eats up time and money—and often your patience. Try these approaches to ease your workweek. By Chad Ruff Marketing automation isn’t a thing of…

Pay television operator, MultiChoice, has announced the return of its “Step Up” for its DStv and GOtv customers The Step Up offer, which runs from Monday, 2 September to Thursday, 31 October, provides subscribers on both…

By Dan Tynan Want to create a compelling user experience for your customers? Follow these five rules. Know your users Before you can design a pleasing user experience, you need to know what users actually want. Unfortunately,…

The management of First City Monument Bank (FCMB) Limited has disclosed that the dedicated code, *329#, a mobile banking solution, will help boost customer experience. The offering is anchored on the Unstructured Supplementary…