Guaranty Trust Bank (GTB, has refuted the claim making the rounds in the media that its website has been sabotaged and customers’ data accessed by hackers.
While confirming that there was an isolated attempt to compromise its website domain, the bank clarified that contrarily to media reports in some quarters alleging that hackers have seized the Bank’s website, cloned it and intercepted customer data, but that is not the case.
In a press statement shared by the bank, it clarified, “While there was an isolated incident of an attempt to compromise our website domain, we would like to assure all our Customers and Stakeholders that the Bank’s website has not been cloned and that we do not store customer information on our website, and as such, there has been no instance of compromise of customer data.”
The statement noted that the bank’s information security experts were working diligently to restore the domain settings. “Our dedicated team of Information Security Experts are currently working round the clock to restore domain settings,” the statement added.
“We urge all our Customers to please disregard the claims in these media reports and assure you of our unwavering commitment to safeguarding customer data. Thank you for your continued support.”
According to reports in the mainstream media, the story of the bank’s website being hacked came after the bank’s website, gtbank.com, went down on Wednesday night just one day after the domain name was renewed till 2029.
